> ## Documentation Index
> Fetch the complete documentation index at: https://docs.riservahq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and billing

Riserva is billed through Shopify: the subscription appears on your regular
Shopify bill, alongside your other apps. There are no separate invoices, no
card to enter and **no per-reservation fees**. The price is flat no matter how
many reservations you take.

## The plan

**Riserva Pro — \$199/month, with a 14-day free trial.**

Pro includes everything in the app, for up to 1,000 reservations a month:

* unlimited experiences and one-off events, including ticketed events
* every venue and floor map
* the booking widget and guest emails
* reports
* the Klaviyo and Shopify Flow integrations

Taking more than 1,000 reservations a month?
[Contact us](mailto:support@riservahq.com) about higher volume.

The trial starts when you approve the plan. You can cancel any time during it
without being charged.

## Choose and manage your plan

Plan selection happens on a Shopify-hosted page, not inside Riserva.

* **On install** — the first time you open Riserva without a plan, it takes
  you to Shopify's plan page. Choose a plan there and Shopify brings you
  straight back into the app.
* **Any time after** — go to **Settings → Plan** in Riserva and select
  **Manage plan**. The same Shopify page lets you review, change or cancel.

The **Plan** card in Settings always shows your current plan. It always agrees
with Shopify's plan page and with **Settings → Apps → Riserva → Billing** in
your Shopify admin.

## Good to know

* Riserva never takes a cut of your reservations. Many reservation platforms
  charge a monthly fee *plus* a percentage of every prepaid reservation. What
  your guests pay is yours.
* Guest payments are separate from your app subscription. See
  [Payment policies and money states](/core-concepts/payment-policies).
* A cancelled plan keeps working until its period ends.

<AccordionGroup>
  <Accordion title={"On a Shopify Partner development store"}>
    On a Shopify Partner development store, Riserva is free and never asks for a
    plan. The Plan card reads **Development store · free**. Shopify does not take
    paid app charges on a development store, so there is nothing to choose there.
    When the store goes live, Riserva takes you to Shopify's plan page like any
    other store.
  </Accordion>
</AccordionGroup>

## Cancel your plan

Cancel from the same Shopify plan page, or by uninstalling the app. Shopify
cancels the subscription when an app is removed.

Riserva's own records are your setup and your reservations. They are deleted
48 hours after an uninstall, when Shopify asks for them to be. Your Shopify
orders, products and customers stay. See
[Uninstalling Riserva and what happens to your data](/getting-started/uninstalling-and-your-data).

## What happens after you cancel

A plan you cancel does not stop at once. Shopify keeps it active until the
period you are in runs out. For a cancellation during the trial, that's the
day the trial would have ended. The same is true if you uninstall Riserva and
come back before then.

During that time:

* Riserva keeps working.
* A notice at the top of every page reads "Riserva Pro ends" with the date.
  When Shopify gives no date, it reads "Riserva Pro is ending".
* The notice has **View plan**, which opens Shopify's plan page.
  **Settings → Plan** shows the same.
* You can dismiss the notice. It comes back the next time you open Riserva in
  a new browser tab or window.

If you reinstall Riserva during that time, it shows you Shopify's plan page
once and then opens as usual. While your plan is still current, that page
shows it as "Current" with its expiry date and has nothing to select.

After the end date, Riserva takes you to the plan page each time you open it,
until you choose a plan.

## Renew before the end date

Shopify's plan page has nothing to select while your plan is still current. So
Riserva offers **Renew now** to the store owner, in the notice and in
**Settings → Plan**. It ends your current plan today and takes you to
Shopify's plan page to choose and approve a plan.

1. Select **Renew now**.
2. In the window titled "Renew Riserva Pro now?", select **End plan and choose
   a new one**. **Keep my current plan** changes nothing.
3. Choose and approve a plan on Shopify's plan page.

<AccordionGroup>
  <Accordion title={"What works while a renewal waits for approval"}>
    Until a plan is approved, Riserva's admin is unavailable. Your storefront
    booking widget, the POS tiles and existing reservations keep working. Any
    credit for unused paid time is settled by Shopify.
  </Accordion>

  <Accordion title={"If you don't see Renew now"}>
    Only the store owner sees **Renew now**. Staff who are not the store owner are
    told to ask the owner.
  </Accordion>
</AccordionGroup>

**What things mean on this screen:** [What things mean: Settings](/reference/settings)

## Related

* [Install Riserva and work through setup](/getting-started/install-riserva)
* [Payment policies and money states](/core-concepts/payment-policies) —
  how *guest* payments work, which are separate from your app subscription.
* [Uninstalling Riserva and what happens to your data](/getting-started/uninstalling-and-your-data)


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