iPadReservationsCheckoutPaymentsHostExperiencesHelpNewImprovedFixed
Change tables from the iPad
A party’s page on the register now has a Table section: keep, lock or change the party’s table, and see which tables are free, taken or too small. Learn moreAdd an add-on after booking
Add a bottle or a cheese plate to a reservation whose balance is still on the guest’s saved card. It joins the same Shopify order and is charged with the rest. Learn moreA reservation’s quantity is protected in the cart
Guests can no longer change a reservation’s quantity in the cart, so what they pay always matches their party. Learn moreImprovements
- Payments: “At the visit” add-ons wait on the saved card with the fee; if the register takes the fee, the card is charged for the add-ons alone.
- iPad: Status colours on the register now match the admin.
- Host: Booked after its time shows on Host and the register, not only on the reservation page.
- Host: Pages, views and tabs respond the moment you click, with a loading bar while data arrives.
- Reservations: Undo no-show is the main button on a no-show.
- Experiences: An add-on whose product is set to ship wears a Ships to the guest badge.
Fixes
- Reservations: No-show and cancelled reservations no longer say the saved card will be charged.
- Help: Help articles and Sidekick’s answers only cover features your store has.
iPadCheckoutReservationsExperiencesNewImprovedFixed
The register’s party page matches the admin
Check in and Partial check-in… sit side by side, the page is in clear sections, and changing the party size moved under More actions so recording who came can’t shrink a booking by mistake. Learn morePast reservations can’t be bought
Shopify’s checkout now stops a guest from paying for a reservation whose date has passed, and the booking window removes it from their cart. Learn moreImprovements
- Reservations: A reservation paid after its date is kept but marked Booked after its time, and waits in Needs attention.
- iPad: A Running over badge with Still here replaces the “Ends by itself” note.
- Experiences: Suggested tables, Members only, Hidden add-ons and Inactive venues use calm, neutral badges.
- Checkout: Riserva asks once for permission to add its checkout rule.
Fixes
- iPad: The Book tile shows its message when it can’t load.
- Reservations: A whole-venue booking’s party size change no longer shows a warning afterwards.
HostReportsSidekickExperiencesStorefrontReservationsNewImprovedFixed
Partial check-in
Check in only the guests who have arrived, then tap All here when the rest show up. Party size and payment stay as booked. Learn moreAttendance in Reports
See your show-up rate and how many guests arrived, came with a smaller party, didn’t come or haven’t arrived yet. Learn moreAsk Sidekick about Riserva
Ask Shopify’s Sidekick who’s arriving, find a reservation, check balances, open times or your Reports numbers. Answers never include guest contact details. Learn moreImprovements
- Host: A party opens the same panel from the List, the Timeline and the Map.
- Host: Status badges show progress with Shopify’s open, partial and complete marks.
- Experiences: A sold event’s date, time and venue can’t be moved out from under its ticket holders.
- Storefront: Past events leave the storefront list and the register’s booking cards.
- Storefront: A cart holds one pay-later reservation at a time, with a clear way to finish or swap it.
- Reservations: Riserva asks once for permission to edit orders, used by add-ons after booking.
Fixes
- Host: After an update, the first click in an open tab loads the page you clicked instead of an error.
- Host: The early-arrival question no longer reopens by itself.
- Reports: Average party size matches its chart.
HostReservationsExperiencesStorefrontiPadPlansIntegrationsNewImprovedFixed
Undo a check-in, seat or no-show
Tapped the wrong button? Walk it back one step from Host, the reservation page or the register. Learn moreAutomatic no-shows and end-of-day close-out
Choose whether parties who never arrive become no-shows on their own, and whether visits close at the end of the day. Learn moreYour experiences, in your order
Drag experiences into the order you want on your storefront and the register, and tag them to show one location’s or one collection’s list. Learn moreImprovements
- Storefront: Members-only experiences are listed for everyone, with a Join button for non-members.
- iPad: Fewer buttons: one main action, the rest under More actions.
- Plans: A Shopify Partner development store can use Riserva free.
Fixes
- Integrations: Shopify Flow workflows now run for reservations without an email address.
- Host: A party arriving early for the day’s first time is checked in where it is.
HostPaymentsEmailsExperiencesNewImprovedFixed
Timeline and Map views
See the whole day across tables and rooms, or the floor at any moment, and drag a party to another table. Learn morePay at the end of the visit
A new charge timing, “At the visit”: the guest’s saved card is charged when the visit closes, unless the fee is paid at the register with their bottles first. Learn moreA printable Timeline
Print the day’s Timeline for the host stand and roaming staff. Learn moreImprovements
- Host: Every floor-map reservation gets a table, marked Suggested, Assigned or Locked.
- Host: Visits end by themselves after their time, with Still here for parties who linger.
- Host: Checking in a party well ahead of its time offers to move the reservation to now.
- Emails: A team alert for new online reservations, to up to five addresses.
- Emails: Phone and register bookings get a confirmation email when an address is on file.
- Experiences: An Unlisted visibility for private events.
Fixes
- Payments: A bill credit is used only when the sale completes, never by the tap.
Riserva is on the Shopify App Store
Riserva was approved for the Shopify App Store. Install it from the listing
and start a 14-day free trial.