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New Riserva plugs its reservation moments into Shopify Flow, Shopify’s free automation platform: pick a trigger, add conditions, choose actions — no code. There is nothing to configure in Riserva; the triggers appear in Flow’s editor automatically, under Riserva’s name. Settings → Integrations → Shopify Flow explains the surface in-app, and its Open Shopify Flow button takes you straight there — or, if Flow isn’t installed yet, Shopify offers it to you on the spot (it’s free).

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Triggers

Every trigger carries the reservation’s code, guest name and email, experience, venue, location, party size, date, time, channel, and whether the guest is a member — so your conditions can be as specific as you like.

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Actions

Good to know Triggers appear in Flow’s editor shortly after installing or updating Riserva. A workflow that fails on Flow’s side never affects the reservation itself — automation failures are recorded on the reservation’s timeline instead. Reservation created fires for online orders and for reservations made in the Riserva admin. Booking a reservation on the POS register, or seating a waitlist party from the register, doesn’t fire it. Checking a party in or marking a no-show on the register does fire Guest checked in and Reservation no-show.
What things mean on this screen: What things mean: Settings
  • Klaviyo — the same reservation moments as marketing events